Last Updated April 15, 2019
1. Information We Collect
When you interact with us through the Service, we may collect Personal Data and other information from you, as further described below:
2. PERSONAL DATA THAT YOU PROVIDE THROUGH THE SERVICE
3. PERSONAL DATA THAT WE RECEIVE FROM OUR CUSTOMERS
In addition to our own data processing involving Personal Data, at the direction of our customers, Critical Research may process certain customer data which may potentially include Personal Data. Critical Research may cache this data and various aggregations and transformation as part of normal operations as covered by our Subscription Services Agreement. In such instances, Critical Research is acting as the data processor - not the data controller. If you have any questions about our processing of this information, you are advised to contact the Critical Research customer who has directed us to process the particular information.
4. OTHER INFORMATION
Non-Identifiable Data: When you interact with Critical Research through the Service, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Critical Research may store such information itself or such information may be included in databases owned and maintained by Critical Research affiliates, agents or Service providers. The Service may use such information and pool it with other information to track, for example, the total number of visitors to our Sites, the number of visitors to each page of our Sites, and the domain names of our visitors’ Internet Service providers. It is important to note that no Personal Data is available or used in this process.
5. Our Use of Your Personal Data and Other Information
6. Our Disclosure of Your Personal Data and Other Information
Critical Research is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Critical Research, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: Critical Research may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Critical Research, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.
7. Your Choices
You can visit the Sites without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Service.
10. Links to Other Web Sites
Critical Research takes reasonable steps to protect the Personal Data provided via the Service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Critical Research may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Critical Research via the Internet.
12. Other Terms and Conditions
Your access to and use of the Service is subject to either the Subscription Services Agreement at https://critical.io/terms or other agreement (e.g. beta agreement, clickwrap) as you may have accepted.
14. California Privacy Rights
Applicable California privacy legislation permits visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request to access such information, please contact us as at email@example.com. Within thirty (30) days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this paragraph.
15. International Privacy Rights
For residents of the EU, Switzerland, plus Iceland, Liechtenstein and Norway, Critical Research certifies to the EU-US and Swiss-US Privacy Shield. See our privacy statement specific to Privacy Shield at the following link: https://critical.io/privacy-shield For those residents outside the US, EU, Switzerland, Iceland, Liechtenstein and Norway, please contact us at firstname.lastname@example.org for further information.
16. Access to Information; Contacting Critical Research